Hi I use Lucidspark from the mobile version and some days ago the background grid disappeared I tried to deactivate and reactivate the grid option and also to uninstall the app but nothing changed does someone know how can I resolve?
Page 1 / 1
Hi @leonardo.borgatti.07 thank you for posting in the community! I see that you have submitted a support ticket regarding this issue and someone from our team has answered. Please continue to work with our team to troubleshoot the issue.
For anyone with a similar issue you should be enable the grid by pressing the More menu and selecting board settings > show grid.
If you are still experiencing issues after trying this step could you please submit a support ticket via this link and include any relevant screenshots of the issue? This will help us take a closer look and troubleshoot further. Thank you!
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Login with SSO
Log in with Lucidor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.