Hi I use Lucidspark from the mobile version and some days ago the background grid disappeared I tried to deactivate and reactivate the grid option and also to uninstall the app but nothing changed does someone know how can I resolve?
Hi @leonardo.borgatti.07 thank you for posting in the community! I see that you have submitted a support ticket regarding this issue and someone from our team has answered. Please continue to work with our team to troubleshoot the issue.
For anyone with a similar issue you should be enable the grid by pressing the More menu and selecting board settings > show grid.
If you are still experiencing issues after trying this step could you please submit a support ticket via this link and include any relevant screenshots of the issue? This will help us take a closer look and troubleshoot further. Thank you!
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Your privacy choices
