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All the export file will become html not png or pdf format. 

Hi Peter


Thanks for reaching out to Lucid support. Please start by reviewing the Export/Download your Lucidchart Document article from the Help Center to ensure that you are following the correct steps to export/download your document. If that does not help please send the following information to this form so that our support team can take a closer look:



  • a screenshot of the download settings you are using to export your document

  • the link to your document in Lucidchart

  • the resulting exported file


Thanks!


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