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Apurva S
May 24, 2021

Text turn horizontal to vertical while exporting the diagram in to VISIO

While exporting the diagram in to Visio format horizontal text turned in to vertical when we open the exported diagram in to Visio

    Comments

    Shanna H
    Lucid support team
    May 24, 2021

    Hi Apurva 

    Thanks for posting in the community! Because this sounds like a document specific issue would you mind filling out our Contact Support Form and including the following information:

    • URL of the Lucidchart document that was affected
    • Screenshot of the issue

    Providing that information will allow us to take a closer look. Thanks for your help!

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    Rami A
    June 19, 2021

    Dears;

    I have the same issue any update regarding it please?

     

    Regards

     

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    Leianne C
    Lucid support team
    June 21, 2021

    Hi Rami thanks for posting in the community! Since this is something document specific I am going to turn your post into a support ticket so I can take a closer look at the issue. I will be reaching out to you shortly via email. If anyone else has a similar issue please reach out to us by filling out our Contact Support Form linked in Shanna's post above!

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    Seth W
    August 29, 2022

    Having the same issue. Opened ticket #3986825

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    Phillip W
    Lucid support team
    August 29, 2022

    Hey Seth

    Thank you for posting in the Lucid Community and thank you for creating a support ticket! We are happy to help you there and you should be hearing from us shortly. 

    If anyone else out there is experiencing a similar issue don't hesitate to reach out to us at support@lucidchart.com. Cheers!

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