When I click "Use This Template" it takes me to my account but the template does not populate. Can you help?
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Hi Carl thanks for posting in the community! To clarify does this happen with any template or only a specific one? If it's only a specific one please let me know which. Additionally are you able to locate a newly-created document based on that template in your documents list even if that new document itself doesn't open? You should see a small banner indicating that this is the case.
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