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For the first half of my business process map, I have a set of tasks that either lane can perform. How do I make that clear in my LucidChart swimlane map? I thought about color coding or simply duplicating the tasks in both lanes. Duplicating makes it look quite complicated, i.e. many more steps when it actually isn’t.

Hey @MichelleBrody!

It’s an interesting challenge to visualise. I think your idea of color-coding is a good one. In this situation I usually do something like the below. Keeps it clean but also shows the options.

Hope this helps, but let us know if you need more options or this doesn’t fit what you need.

 


I like that! Thank you. How do I create space between the swimlanes? The lucidchart I created doesn’t have space between lanes.


Great - glad to hear it.

So in the ‘Containers’ panel on the left hand side, you should see a single swim lane (note: This is different to the ‘Flowchart’ swim lane that you might have used before…?). This one is the landscape swim lane, but there is also a portrait version.

Once you add it, you will also see a panel where you can change colours etc.

 

 


Hey @MichelleBrody - did that resolve your query?


Hi! Yes it did. Thanks so much.


Hi, could I ask a follow up question? Any tips on how to visualise this if your pool has 3 or more swim lanes, and the task(s) apply to non-adjacent lanes?

e.g. the two red tasks in this chart:

 


Hello @juliet.bowpitt - that’s a really good follow up question!

Always tricky when there’s competing lanes in herms of hierarchy.

Option: Move the triage Nurse swimlane up (underneath the patient swimlane) and have your tasks span both lanes. This will mean more ‘crossing lines’ though.

However, in this instance I would personally only include the tasks ‘initiated’ by the swimlane owner in that swimlane. So in your diagram I would change the patient task to be something like “Patent goes through to garea of hospital” and have an arrow from the Triage nurse task to that one.

This way you can also keep the swimlanes as you have them now (my example has them next to each other but you can keep yours as-is).

 


Hello @juliet.bowpitt - that’s a really good follow up question!

Always tricky when there’s competing lanes in herms of hierarchy.

Option: Move the triage Nurse swimlane up (underneath the patient swimlane) and have your tasks span both lanes. This will mean more ‘crossing lines’ though.

However, in this instance I would personally only include the tasks ‘initiated’ by the swimlane owner in that swimlane. So in your diagram I would change the patient task to be something like “Patent goes through to area of hospital” and have an arrow from the Triage nurse task to that one.

This way you can also keep the swimlanes as you have them now (my example has them next to each other but you can keep yours as-is).

 

@Leo Barnes thank you ever so much for such a quick response - I like your suggestion of essentially breaking it down for the different swim lanes. Massively appreciated :)


You’re more than welcome @juliet.bowpitt - feel free to let us know if you have more questions at all.


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