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I have a lucid board where I use Card Details.  For an unknown reason, the values for the status field are now missing preventing me to assign status to tasks or move them on various timelines and kanban boards.  How can I add the values for status back?  Attached is a screen shot.

 

Hi ​@bmdavgo, thank you for posting your question in the Lucid Community. What browser are you using? Does the issue persist if you try on a different browser or using an incognito or private window?

Does the issue persist if you disable any browser extensions? It seems that the NordPass browser extension has caused some recent interference for other users, so this may be helpful to try and narrow down the cause. 

Would you mind providing me with a screenshot of the associated Javascript Console output after reproducing the issue? You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

Thank you for your help and patience as I look into this issue!


Thanks for investigating. I have tried both Chrome and Firefox and experienced the same issue.  It appears to be isolated to a single board as I don’t have this issue on other boards.


@bmdavgo Thank you for that additional information. Do you happen to have any browser extensions? Would you mind providing me with a screenshot of the associated Javascript Console output after reproducing the issue?

So I can take a closer look at the specific document causing you issues, can you please send a temporary Support PIN for this document? These PINs can only be accessed by the Lucid support team, so it is secure to send within this thread. For more information on generating a Support PIN, check out this Help Center article.


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