Unable to get shapes back into the document. The standard shapes and other shapes I like to use are all selected. When I go to the bottom right to Use Selected shapes it goes back to my chart but still not shapes. When I try to import them I still cannot get them to reappear. is there an issue with using a team document.
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Hi Karen thanks for posting in the Lucidchart Community.
If you accidentally remove a shape library from your document you can add it again using the shape library manager.
- Press "M" on your keyboard.
- Locate your desired shape library.
- Tick the check box next to the shape library and click on "Use Selected Shapes"
I have recorded a Gif showing these steps below:
If this still does not work for you could you provide the following information:
- Is this only happening for a specific document? If so please send the URL of that document.
- Can you send a screenshot of the associated Javascript Console output? You can open your Javascript Console by pressing Ctrl + Shift + J (if your computer is a Windows / Linux) OR Cmd + Opt + J (if your computer is a Mac).
Hope this helps!
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