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Hi there - for some reason my lucid has started creating a long horizontal line of stickies whenenver I sort by tag/sticky colour.

 

It used to create nice boxes, x stickies wide, x stickies deep, but now just puts them in a long horizontal container.  Still grouped as they should be but this makes it much harder for readability / scrolling all the way along, comparing groups side by side etc.

 

Any ideas on how I can ‘reset’ this?  Thankyou!

Good morning @cspalton,

 

Can you give me more details about how you are getting to this state? Maybe reproduction steps. I just created a test Lucidspark board, added a bunch of stickies (with different text formats), sorted by color, and got the following result. I am using a Mac/Chrome combo. 

If you could tell me how you got into that state, it would help me identify what is happening, and assist you in resolving it. 
 

 


Sure thing here’s my raw data 

 

I’ve then tagged the red stickies into themes (I’m doing User research analysis)

 

Then using sort 

 

And then it kicks out these long lines

 

Same with colour coding the stickies, just randomly started doing it a while ago - before it had the same looking outputs as yours does.


Hi @cspalton

Thank you for clarifying the issue. Does this occur in all of your documents or just this one? 

Can you please send a temporary Support PIN for this document? This will allow me to take a closer look at the issue you’re experiencing. For more information on generating a Support PIN, check out this Help Center article.


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