Skip to main content

Sharing no longer has control for email notifications

  • 10 August 2017
  • 1 reply
  • 3 views

When you shared a diagram you used to have an option to email or not to email the group you were sharing with. That checkbox has gone away and now we have some people getting emails and other people not... however the sharing author has no control over this. Is this a bug? Where did this control move to?


 



 

Hi there 


Thanks for posting in the community! We no longer have a checkbox that allows the owner of a document to turn on or off email notifications. Now emails are sent to recipients automatically and when they do not get sent this is likely related to the recipient's email settings. However I would like to investigate this issue further to make sure that users are getting these email alerts when they should. Could you please fill out a support form about your issue? Then we will contact you directly about the issue. 


Thanks in advance! 


Reply