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February 2, 2024
Solved

Shared Lucid Files not syncing to Google Drive

  • February 2, 2024
  • 3 replies
  • 85 views

I have Google Drive integrated with my LucidChart account and automatic sync is enabled. However, in my “Lucidchart” folder in Google Drive, only the files that I personally created appear. The files that I work on that were shared with me do not appear. How do I get all of the files I work on to appear in my Lucidchart folder, regardless of whether I created them or whether a colleague created them and then shared them with me?

Best answer by Addie

Hi @Katie S, thanks for posting in the community! The Google Drive integration is designed to sync with the documents that you personally created. If you’d like to support the feature idea of being able to also sync with shared documents, you can visit the link below to add your thoughts and upvote this feature:

 

Comments

Addie
AddieAnswer
February 3, 2024

Hi @Katie S, thanks for posting in the community! The Google Drive integration is designed to sync with the documents that you personally created. If you’d like to support the feature idea of being able to also sync with shared documents, you can visit the link below to add your thoughts and upvote this feature:

 

Addie
Katie SAuthor
February 3, 2024

😭

Addie
February 5, 2024

So sorry for the inconvenience, @Katie S! We’d love to capture this feedback if you, or anyone else coming across this, is willing to upvote this potential feature using the link above!

Addie