I released my license and then obtained a new one. Looks like my diagrams from my original license are gone. Any way to get them back? This is the same issue a couple other folks have posted about (e.g. https://lucidchart.zendesk.com/hc/en-us/community/posts/4868531720468-Restore-documents-to-reactivated-user). Thanks
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Hi Rob thanks for reaching out! It's likely your docs were transferred to another user upon delicensing. I have created a ticket for us to look into this and our support team will reach out to you shortly. If you have any other questions or issues feel free to let me know.
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