Hi ​@stefanguarino 

Thanks for sharing the details — I completely understand how frustrating it can be when you're trying to customize your org chart beyond the default structure.

Lucidchart's Org Chart shape library is designed with built-in hierarchy logic, so it automatically snaps shapes into a clean tree layout. That works well for standard org charts, but further customizations may be required, based on your desired layout.

If the Group option is greyed out, it’s likely because the shapes are still linked to the Org Chart structure. Try using containers or groups to resolve this. Here’s how:

1. Copy the tiles you want to group and paste them outside the chart.

2. Now, select all the pasted shapes and use “Arrange > Group” to lock them together.

3. You can also draw a container shape (like a rectangle or swimlane) around the group to visually separate teams (e.g., Team 1, Team 2).

To turn Off Auto-Snapping and Alignment, you can disable Snap to Grid / Alignment Guides - here’s how to do this:

1. Click anywhere on the canvas (not on a shape).

2. Go to the View menu in the top toolbar.

3. Uncheck the following options (see screenshot below):

   • ✅ Snap to Grid

   • ✅ Snap to Guides

I hope this helps.