Of late, the various groups of shapes in my shapes panel have a bounding red box - I can’t see all the shapes and I can’t scroll within this box as well. This red box comes around comments I make as well - everything gets garbled.
Of late, the various groups of shapes in my shapes panel have a bounding red box - I can’t see all the shapes and I can’t scroll within this box as well. This red box comes around comments I make as well - everything gets garbled.
Hi
If that does not resolve the issue, could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network or disconnecting from your VPN (if applicable)? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility. For help with opening an incognito window, please see the below Community Post (in English).
I appreciate your help and patience!
The incognito window works but not turning WebGL off. Does that give you any pointers?
Please let me know if neither of these help!
Thank you so much Amelia! Going off to try this.
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