Hi there 

Thanks for providing this additional context! In your first post you mentioned that the issue with extra spaces being added to your text was occurring in notes. However taking a look at your screenshot it seem like you tested this in a shape. Would you mind clarifying if this is occurring both in notes and shapes? 

At this time I was unable to reproduce this issue on our end when using CTRL + backspace both in notes and in shapes which means that this is potentially related to your account or browser. As a first step could you try testing this in a private or incognito window to help us rule out any browser interference? This will start a fresh cooke session and disable any extension that could be affecting your account. Could you also try this in an alternative browser? 

If the issue persists in a private/incognito window and in an alternative browser then this is most likely an account specific issue and we would like to take a closer look. In this case could you please submit a support ticket through this form and make sure to include the following information:

• The URL to a document you tested this.


• Is this issue occurring to shapes and notes? Is it occurring only to specific shapes? If so what shapes? 


• A screenshot of the associated Javascript Console output after reproducing the issue. You can open your Javascript Console by pressing Ctrl+Shift+J (if your computer is a Windows/Linux) OR Cmd+Opt+J (if your computer is a Mac).

This will help us to investigate further. Thanks!