Private Mode still showing what people are typing. How do I troubleshoot this?
Good morning
If the people typing haven’t joined the private mode session, then people will be able to see what they are typing, even if there is an active private mode session going on. Some people can be in the session while others are not.To troubleshoot, they need to make sure all collaborators have joined the private session. It’s also important to know that private mode is only for stickies, so if they are adding text somewhere else, like in the text box shape, or on a regular shape or frame title etc. text entry will not be hidden.
Please let me know if you have any questions!
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