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PowerPoint add-in scrolling issues

  • July 27, 2021
  • 1 reply
  • 3 views

Donald M

I have a LucidChart diagram in embedded in PowerPoint 365 using the add-in the docuemnt scrolls file in design more but when I enter slideshow I can no longer scroll the diagram (either by dragging directly on the canvas or using the scroll bars).

This worked until recently. Any idea how I can get round this ?

Many thanks

Comments

Maison W
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  • Lucid support team
  • July 27, 2021

Hi Donald thanks for posting in the community! So in the slides themselves works fine but once you select to present you run into issues with scrolling? Can you please submit a support ticket by emailing support@lucidchart.com and include screenshots so I can take a closer look? Thanks!