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Plus sign to add new item within Smart Container doesn't work

  • 1 August 2024
  • 5 replies
  • 24 views

In this guide

 

https://help.lucid.co/hc/en-us/articles/14690463943572-Visualize-data-with-Smart-Containers

 

In the section “Manually add containers and shape tiles”

 

This doesn’t work for me. When I try and click the plus sign, it selects the square of the smart container ‘lane’ and doesn’t add a new item. I can go under the container view, under ‘list view’, and add new entries here but this is pretty cumbersome.

 

Suggestions? 

 

Hi @gmattw - Hovering over the Smart container enables the plus sign icon at top-right.

Please share a screenshot of your experience to help me identify the root cause of this issue

 

 

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards


Yes. This is exactly where I’m trying to click but it seems to select another object & not take the action of the click on the +

 

 


This issue shouldn't be occurring.

Can you try accessing it again from a different browser or a private/incognito window to see if the problem persists?

Regards


Looks like restarting Chrome got it working. Thanks for the hand!


Glad to hear that!

Sometimes a simple restart can work wonders. If you have any other issues, feel free to reach out!

 


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