Hi
I am trying out the software and dont seem to have the permission to edit my own document which I uploaded.
Please advise?
Thanks
Hi
I am trying out the software and dont seem to have the permission to edit my own document which I uploaded.
Please advise?
Thanks
Hi Mel
Thanks for reaching out. It looks like you were on a paid trial when you created your document and now that trial has ended. Free accounts have limitations to the complexity of the documents which your specific document exceeds. So you will need to either upgrade to a paid account or create a simpler version of your document. If you have any questions please send us the details at support@lucidchart.com.
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A Lucid account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under age 18. You will be redirected to the Lucid app to log in.
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