Hi
I am trying out the software and dont seem to have the permission to edit my own document which I uploaded.
Please advise?
Thanks
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Hi Mel
Thanks for reaching out. It looks like you were on a paid trial when you created your document and now that trial has ended. Free accounts have limitations to the complexity of the documents which your specific document exceeds. So you will need to either upgrade to a paid account or create a simpler version of your document. If you have any questions please send us the details at support@lucidchart.com.
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