PDF export unexpectedly results in widespread character encoding glitches in the PDF document.
This is a new issue, never encountered before.
Character glitches (odd characters) display at the end of a line (line break ?) mostly after bold text
Document is in English, no other languages.
Gltiches (weird characters) not happening on special characters.
Document uses standard fonts
Gltiches appear in Acrobat and Chrome / Firefox PDF viewers.
Best answer by Ambar D
Hi
I have heard back from our development team, and it sounds like the issue you experienced should now be resolved.
I apologize for any inconvenience that this may have caused.
Please let me know if you continue to experience issues or have further questions.
+10Hi
Are you still having trouble with this? Our developers have recently resolved a bug that was similar to this. Can you try this again and let me know if you’re still experiencing problems with your text upon export?
If you’re still experiencing issues with this, could you share a temporary Document Support PIN for this document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Lucid Help Center article: Generate a Lucid Support PIN.
Thanks in advance for your help and patience!
Support PIN
du3EvPrr5aC3V5lD0xK3iuNgz1NiymoeqP184939444
Issue remains as of 11/12 2:45 p.m. CST
Menu > Share > Publish > Full Document (PDF) link
Resulting PDF file still displays character encoding glitches.
+10Hi
It does seem you have identified a bug, and I have reported this to our development team. I apologize for any disruption this may cause, and I will update this thread with any new information about a fix.
Please follow along on this thread for updates, and post any additional questions or concerns below.
+10Hi
I have heard back from our development team, and it sounds like the issue you experienced should now be resolved.
I apologize for any inconvenience that this may have caused.
Please let me know if you continue to experience issues or have further questions.
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