Hi Toni 

Thanks for reaching out! Org charts are laid out in a grid formation and the rows of each branch should display on the same level/tier as the surrounding branches. It is likely that the unevenness is caused by shapes in other branches that are different sizes based on the number of fields they contain. 

I hope this helps! If you would like to submit feedback about our org chart tool please do so through this form. 

Thanks!