Hi Mo

Thanks for posting in the Lucidchart Community! Unfortunately there is not currently a way to resize org chart photos. However we're always looking for ways to improve Lucidchart. Do you mind adding your idea to our feature request form? Ideas submitted here are passed onto our development team for future product improvements. Thanks for your request and I apologize for any inconvenience. 

the contact photo is so small you can't even see it - there's no way to resize it at all? 

Hi Jessica

Unfortunately there is not currently a way to resize these photos! Would you mind submitting a feature request through the form above? The more support our development team receives for a new feature the greater likelihood there is that it will receive priority. Thanks in advance for your request and please let me know if you have any additional questions!