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min.lee
August 6, 2021

Org Chart Lines Not Showing

  • August 6, 2021
  • 2 replies
  • 40 views

I've shared an org chart with my teammate but it looks like the lines don't show up on org chart for her. It shows perfectly fine for me. What is the issue here? Attached is a screenshot of what she is seeing.

    Comments

    Som S
    Lucid support team
    August 6, 2021

    Hi

    Thanks for using our community. In order to get a more in depth look at the issue I have forwarded this into a ticket to our support team and will communicate with you there for the time being!

    min.lee
    min.leeAuthor
    August 6, 2021

    Hi thank you for reaching out. I've actually got it solved - it was a WebGL issue. Thanks though!