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cy.klein
August 28, 2023

Org Chart Data locked

  • August 28, 2023
  • 3 replies
  • 34 views

Hello I am not able to edit Employee Fields on my Org Chart. The plus symbol I have seen in how to posts does not exist for me. Is this due to user permissions or something I can change in a setting? 

    Comments

    Emma B
    Lucid support team
    August 29, 2023

    Hi Cy 

    Thanks for posting in the community! I am happy to help! 

    Can you look at the top right-hand corner of the diagram? You should see a purple button that will show your permissions for the document. If it says "View Only" or "Comment Only" etc you will not see any of the org chart editing tools that you might be used to. Let me know if you see that the button has "Share" on it. This means you should be able to edit it. In that case we can start a ticket for you so that I can help you more directly! 

    cy.klein
    cy.kleinAuthor
    August 30, 2023

    Emma 

    I have Edit permission. This question is actually resolved. I was attempting to edit this setting when only selecting part of the diagram. Once I selected the entire diagram I was able to add the field as I expected. Thanks! 

    Emma B
    Lucid support team
    August 30, 2023

    Hey Cy 

    Thanks for following up and letting us know how you resolved this!