Previously, when I clicked on a diagram in the Documents view, it would open in a new tab. However, now it opens in the same tab, and I can't find a way to change this behavior.
Is there a setting or option in Lucidchart that allows documents to open in a new tab by default when clicked from the Documents view? If not, is there a workaround or any browser-specific solution I could use?
I frequently switch between multiple documents and having them open in the same tab disrupts my workflow. Any help would be greatly appreciated!
Thank you in advance!
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Hi @Tushar K, thank you for posting in the Lucid Community! You are correct - your documents should be opening in a new tab. I can understand how this feature not working properly would impact your workflow, I’m happy to help! To begin, can you please try the below two methods and let me know if they work for you?
When in the ‘My Documents’ view, select the ‘Open’ button as shown below.
Another method is to instead select the three dots at the bottom right. Once the menu opens, select ‘Open’ at the top of the menu. Either of these methods should have your document opening in a new tab.
A few additional browser troubleshooting tips to try:
Make sure you're using the most recent version of your browser.
Lucid is optimized for Google Chrome. For best performance, we recommend using Chrome.
Open your document in a different window if your page is running out of memory.
Open your document in a Chrome incognito window. Doing so disables extensions and clears cache and cookies, which often improves performance. This may also help you identify an extension causing an issue with Lucid performance.
If none of the steps above work for you, please let me know and I would be happy to take a closer look for you! Let me know if you have any additional questions or concerns!
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