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Suleiry M
September 5, 2023

Opening a doc in lucid chart after its created in lucid spark

  • September 5, 2023
  • 1 reply
  • 19 views

When i go to edit a lucid spark board in lucid chart it gets rid of the original lucid spark board is there a way not to do this? 

    Comments

    Sylvia X
    Lucid support team
    September 7, 2023

    Hi Suleiry thanks for posting in the Lucid Community! As a first step would you mind taking some time to review our Use universal canvas to streamline your workflow article from the Lucidchart Help Center to make sure we're on the same page?

    If you are using the Universal canvas feature to edit your Lucidspark board in Lucidchart this should not erase your original Lucidspark board. If this is not what you are experiencing would you mind sharing a screenshot and detailed description of the issue so I can take a closer look?

    Thanks in advance for your help and patience!