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rohit.kavathekar
February 8, 2021

Not receiving emails

  • February 8, 2021
  • 1 reply
  • 64 views

Hi

I am trying to do a password reset but I do not receive any emails to reset it. 

Can someone help me out here? This is not the first time I am not receiving emails. Even when people within my own org send me invites I don't get anything. 

    Comments

    Micah
    Lucid community team
    February 8, 2021

    Hi Rohit thanks for posting in the community! Sorry for the trouble with resetting your password. I'll move this post to a ticket and reach out there for more information so I can manually reset it for you. In general I recommend checking your spam folder for these and other emails as email clients can often filter out these messages. 

    If anyone else has a similar question please get in touch with our support team using this form