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Not receiving emails

  • February 8, 2021
  • 1 reply
  • 27 views

rohit.kavathekar

Hi

I am trying to do a password reset but I do not receive any emails to reset it. 

Can someone help me out here? This is not the first time I am not receiving emails. Even when people within my own org send me invites I don't get anything. 

Comments

Micah
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  • Lucid community team
  • February 8, 2021

Hi Rohit thanks for posting in the community! Sorry for the trouble with resetting your password. I'll move this post to a ticket and reach out there for more information so I can manually reset it for you. In general I recommend checking your spam folder for these and other emails as email clients can often filter out these messages. 

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