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Keval K
September 27, 2023

No textbox preview in shape library

  • September 27, 2023
  • 3 replies
  • 32 views

I need to save some textboxes in a shape library when I do so there is no preview of the text in the shape library. However if I hover over the empty space the shape appears indicating it has saved. Any help on resolving this would be much appreciated.

    Comments

    Coumba D
    Lucid support team
    September 27, 2023

    Hi Keval

    Thanks for posting in the Community!

    Could you illustrate what you're experiencing with screenshots so that we have a better understanding of what is happening?

    Thanks!

    Keval K
    Keval KAuthor
    September 27, 2023

    This is the shape library I am saving the textboxes in on the right hand side there are two text boxes saved at the end of the top row and two at the end of the bottom row. However an image preview is not appearing in the library. When I hover over them the shape does appear though:

     

    Coumba D
    Lucid support team
    September 27, 2023

    Hi Keval

    Thanks for the additional information!

    I have converted this post into a support request as I will likely need to get access to your shape library/document to look further into the matter. I will reach back out to you via email!