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James M101
February 9, 2022

New account lucid asks your industry

  • February 9, 2022
  • 1 reply
  • 11 views

When you have a new account a popup asks you your industry.

It is very flawed as is very easy to click the wrong option. Lucid now thinks I am an Architect!

*there is no way to go back again*

    Comments

    Flavia D
    Lucid support team
    February 9, 2022

    Hi James 

    Thanks for posting in the Lucidchart Community and your feedback on our persona picker functionality! I'll make sure to pass this along to our product team. 

    You're right – unfortunately once a persona is picked there is no way to reset it. However this shouldn't significantly affect your experience using Lucidchart. The persona picker basically recommends templates that someone in a certain industry may find particularly useful. You still have access to the template gallery and can search for those that would be more tuned to your role.

    Hope this helps clarify things!