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Vincent L101
September 29, 2021

My Custom Template does not create a new document

  • September 29, 2021
  • 2 replies
  • 61 views

Hi. I use custom templates in another project/team folder. There my template works fine. I copied that template to a new project / Teamfolder made some updates and turned it back in to a Template. The first time I created a document from that template I got a question that I answered and checked the box don't ask again. Now I don't get a new document when I press the New-button.

I tried to make it a document then template again but it just won't work as a template again. How do I fix this?

    Comments

    Vincent L101
    September 29, 2021

    Hmmm the problem was pop up-s was not allowed in the browser (Edge). As soon as I allowed it for the site it worked.

    Micah
    Lucid community team
    September 29, 2021

    Hi Vincent thanks for posting in the community. Apologies for the trouble - I'm glad to hear it's all sorted. Feel free to continue this thread if you have any additional questions in the future!