Skip to main content
Solved

Manual Login into Lucid from Microsoft Teams

  • 22 July 2024
  • 3 replies
  • 21 views

While trying to use Lucidchart in MS Teams, I have mistakenly clicked on the sign-out link.

Thereafter I am unable to see the charts embedded as Tabs within the Teams channels.

How can I login again into Lucid from within Teams?

The Web version is working fine.

 

Thanks in Advance,

Rachit

 

 

Comments

Userlevel 6
Badge +14

Hi @rachitmohin 

 

Try logging in again through the Teams app to re-sync as shown below ?

 

This will re-establish your Lucidchart documents listed within the Teams tab

 

 

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

Badge +1

Hello, Thanks for your response.

However for me, the sign-in window is not popping up to be able to login again. I have tried manually logging out and back in into MS teams, as well as restarting the computer fully as well multiple times.

Where can I trigger the lucid login from within MS Teams manually?

 

Regards,

Rachit

Userlevel 6
Badge +14

Thanks @rachitmohin for the insight,

Try removing and re-adding the Lucid integration and see if that is solving the issue.

 

Reply