Skip to main content

Dear community,

 

We have an org chart where some departments have an additional layer of hierarchies compared to other departments. Consequently, person A on the example chart below is a team lead and on the same level, person B is shown who is an individual contributor in the customer success team.

Is there any way to ensure that all individual contributors are shown on the same level?

Many thanks!

Hi @luciduser_1234, thanks for this question! Unfortunately, this sort of manual determination of the tiers within your org chart isn’t currently supported in Lucidchart. However, we’re very interested in your feedback and committed to making improvements to our products. This is a request we’ve seen before in our community, so I wanted to make you aware of this thread, which we’re using to centralize the conversation around this! If you’re willing, we’d love to hear more about your use case there, and we’d encourage you to upvote it as well.

Additionally, this thread describes a workaround that may be useful to you in the meantime.

 

 


Reply