Hello
My company uses Lucidchart and links data from google sheets. We have an Org chart where only the owner of the chart is able to Refresh the Dataset. Previously other editors on the chart were able to refresh it. The chart owner says that he did not make any changes to the sharing settings of the chart. Is there a reason why the editors are now unable to refresh it or is there a setting that the owner can change to allow this?
Thanks
Hi @john p103 thanks for posting in the community! Since this may require us to take a closer look at the issue and further troubleshooting I am going to move our conversation to a private support ticket. Please keep an eye out for an email from Lucid support!
If we identify a bug or any workarounds we will update this thread to help others in the community as well.
If you are seeing a similar issue and would like us to assist with the issue please submit a support ticket via this form with a brief description and any relevant screenshots. Thank you!
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