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Alann D
August 10, 2017

Lucidchart Jive not working

  • August 10, 2017
  • 1 reply
  • 9 views

I have set up a trial of LucidChart as an addin for Jive X (cloud).  I have the team set up and am in Jive creating a document.  When I type '!' to trigger it I get the following error message:

I only have a few days trial to get this working I am am limited to 7 days.  We just need to see if lucidchart will provide us with diagramming in our Jive community.

    Comments

    Sara M102
    Lucidite
    August 10, 2017

    Hi Alann! Thanks for reaching out and I'm sorry for any trouble. I just checked your account and it doesn't appear that you've connected your Lucidchart team account to your Jive account yet. Here's an article that details how to install the Jive integration: https://lucidchart.zendesk.com/hc/en-us/articles/207300056-Jive-Integration