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I have set up a trial of LucidChart as an addin for Jive X (cloud).  I have the team set up and am in Jive creating a document.  When I type '!' to trigger it I get the following error message:



I only have a few days trial to get this working I am am limited to 7 days.  We just need to see if lucidchart will provide us with diagramming in our Jive community.

Hi Alann! Thanks for reaching out and I'm sorry for any trouble. I just checked your account and it doesn't appear that you've connected your Lucidchart team account to your Jive account yet. Here's an article that details how to install the Jive integration: https://lucidchart.zendesk.com/hc/en-us/articles/207300056-Jive-Integration


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