My LucidChart file won’t open. It’s a shared file, linked to a data set. I’ve tried opening it on another browser, or having a collaborator (with editor rights) open it, but we keep getting the following error message:
Anybody can help?
Hi
Good news! Our Development Team has resolved the issue you were experiencing. We understand how disruptive this must have been, and we sincerely appreciate your patience and understanding while we worked to address it.
If you notice any further issues, please don’t hesitate to let us know right away, and we’ll be here to assist.
Thank you again for your cooperation and support.
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A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
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