Hi @Greg J, thank you for posting in the community! Just to confirm, is this happening to all the Jira cards in the Lucidspark board in question or only newly imported ones? Do the other collaborators of the board see the same issue? 

If you haven’t already, can you please try opening the board in a private or incognito window and let me know if you see any improvements? This information will help us take a closer look and narrow down the potential cause of the issue.
 

Thank you in advance for your help! Please let us know if you have any questions. 

This ticket is already being investigated separately by the Lucid support team.

I’ll post any useful findings here as they come up.

Thanks for the update, @Greg J ! Please feel free to let us know if there’s anything we can help with in the meantime. Cheers!

Recently, the issue disappeared on its own, and assignees are now visible again for subtasks. No changes were made on our end or by the support team, so we’re unsure what caused the issue or how it was resolved. The information has been sent to the dev team for further analysis. The only “strange” thing I did recently was... open the Revision history! Maybe that triggered something—who knows.

Thanks,
Greg

Hi @Greg J, thanks for taking the time to share an update! I’m glad to hear the issue you experienced is no longer happening. Please let us know if you see anything similar again, or if you have any questions - we are happy to help!