Luchichart: Keep receiving reminders

Hi @tian tian s thanks for posting in the community! It sounds like you may have set up a reminder for the document(s). If that's the case you can easily disable these reminders by following these steps:

1. From "My Documents" hover your cursor over a document.
2. Select More.
3. From the menu select Set Reminder.
4. Uncheck the box and click 'OK' to confirm. 

If you would like to enable reminders for a document just follow the above steps and in step 4 check the box instead. For more information I recommend taking a look at this Help Center article about notifications and reminders! 

Please feel free to let us know if you have any questions about this. Hope this helps!

Hi Leianne

Noted with thanks.

I have unchecked the reminder box.

You can close my ticket. 

Thank you!
Tian Tian

Thanks for the update @tian tian s! I'm glad to hear those steps helped with your issue. Please feel free to let us know if you have any questions or create a new community post if there's anything else you'd like to discuss - we love hearing from everyone! Cheers! 🙌