Hi
I lost some of the important items that I have been working from my Lucidchart documents, the document is there but one of the blocks disappeared from all the documents wherever it was used, and these are different documents.
anyone having such issues and appreciate if anyone can help on this?
Thank you
+15Hi
If the issue persists, could you please share a description of the missing block and a temporary Document Support PIN for an example document? This will help me take a closer look at what’s going on. This PIN is safe to post in this thread because it is only accessible by members of the Lucid support staff. You can find steps for generating a Support PIN in this Help Center article.
Thank you in advance for your help and patience. Please let us know if you have any questions!
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
A Lucid or airfocus account is required to interact with the Community, and your participation is subject to the Supplemental Lucid Community Terms. You may not participate in the Community if you are under 18. You will be redirected to the Lucid or airfocus app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
