Hi Manny 

Thanks for posting in the community! I have deleted your login token for Google. Now you can go to https://lucid.app/users/login#/login and enter your email address then click Log in with password. Once you are in your account you can update your account settings to change your username and password. For details on how to do this please review this Account Settings help center article.

Please let me know if this does not work for you or if you have any other questions!

Hey there can you do that for me too? I want to change my Email but I can't because I am using google login currently.

Hi Christian

Thanks for posting in the Community!

I have just deleted your login token. Please follow the steps previously provided by Cydney to log in with your email and password.

Let me know if you have any questions!

Hello

I have the same thing. I setup my account using google SSO but now want to disconnect that and just have a separate login account in Lucid instead. Can you please do the same for my account too?

Thanks

Amit

Hi @amit c thanks for continuing this thread! I have removed your login token. Please try the steps shared in this thread to log in with your email and password. If you are having any trouble with this please let us know and we will be happy to help assist you further!

Thanks Leianne. I was able to reset my password successfully.

Thanks

Amit

Hi @amit c thanks for the update! Glad to hear you were able to reset your password successfully. Feel free to let us know if there's anything else we can help you with! :)

Hi Leianne

Please could you also do the same for me?
Thanks

Matt

Hi Matt!

Thanks for continuing this thread! I have removed your login token. Please try the steps shared in this thread to log in with your email and password. If you are having any trouble with this please let us know and we will be happy to help assist you further!

Hope this helps--Cheers!

Hello Leianne

I have the same request.

Thank you!

Hi @misha a thanks for posting! I've gone ahead and removed the token for your account. If you are having trouble with this please reach out. Thank you!

Hello also I would like to change login type to username and password . How can I do that?

Hi Simone!

Thanks for continuing this thread! Taking a look on our end--we were able to successfully remove your Google token and you have enabled username and password login 🥳 

Hope this helps--Cheers!

Hi There Can you remove my token for google login?

@garrett m102 Done! Please let us know if there is anything else we can do for you. 

Hey 

I have the same issue. Can you do it for me too? But its important that I dont loose any charts that I have created in the past.

Thanks!

Hi Justus

I've gone ahead and removed the token. You should be all set!

And don't worry removing the token has no repercussion on your documents ;)

I have the same issue - can you keep this thread rolling?

Hi Jared

Thanks for your message!

It looks like you also filed a support ticket and your token was removed a couple hours ago. I assume that you're all set now but please let me know if ever you need further assistance!