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Emre O
March 30, 2022

log in with safari fails

  • March 30, 2022
  • 1 reply
  • 19 views

Hi

Trying to log in using safari and there doesn't seem to be any progress on the page. Logging in works fine in private mode. Any idea why or how to resolve it?

Thanks

    Comments

    Liz G
    Lucid support team
    March 30, 2022

    Hi

    Thank you for posting in the Community! Could you try clearing your history? This oftentimes improves account performance. To clear your history select History> Clear History. Then select "all history" from the drop down and one last time select Clear History. Hope this helps!

    If you are still having trouble logging in with Safari please submit a support ticket using this form.