Hi
I have been working with your product for going on 5 years. Right now I have been trying to export a single page at a time with none of the layers showing up after they are downloaded. Is this a bug?
Page 1 / 1
Hi Nick
Thanks for reaching out! To download a page of a document that includes all of the layers you will have to make sure that the visibility of the layers is synced. Please see the Create Multi-Layered Diagrams for more information about syncing visibility and downloading a PDF with layers.
If the issue persists can you please test with a second document to determine if this issue is specific to the one document or occurring across all docs in your account?
Thanks!
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Login with SSO
Log in with Lucidor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
