I keep trying to import a Miro board (vector PDF), but it keeps failing. It is under 400MB (only about 9MB), but fails, and does not provide an error description as to what may have happened.
Solved
Issues importing from Miro
+1Best answer by Eric R
Hi
Just to make sure that we are on the same page, please review our Import into Lucidspark article from the Lucid Help Center.
There may be a large image in your Miro board that is disrupting the import. If this is the case, please remove any large images from the file and retry the import.
If the issue persists, please let me know as we further troubleshooting may require some sensitive information. Thanks!
+7Hi
Just to make sure that we are on the same page, please review our Import into Lucidspark article from the Lucid Help Center.
There may be a large image in your Miro board that is disrupting the import. If this is the case, please remove any large images from the file and retry the import.
If the issue persists, please let me know as we further troubleshooting may require some sensitive information. Thanks!
+1There may be a large image in your Miro board that is disrupting the import. If this is the case, please remove any large images from the file and retry the import.
Hi Eric, do you have an idea of how large an image would make this happen, as it would be hard to troubleshoot every part of the document. The board itself just has vector shapes and text, so not sure if you mean an actual image or not.
+7Hi
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