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I'm trying to export my Lucidchart document to a PDF with searchable cyrillic text however it's not working properly.


When I search the cyrillic text in the exported PDF it shows up as questions marks (i.e. "Подстанция" is showing up as "? ?????????")


How do I solve this issue?

Hey there


Thank you for posting in the Lucid Community! I don't completely understand the issue you are experiencing here. Would you mind to submit a couple of screenshots of what you are seeing on your end? 


Thank you for your help and patience!


See photo below. When I copy the Cyrillic text from the PDF and try to search it does not recognize the characters



Hey there


Thank you for the heads up on this issue and providing all of the information you have gathered so far. I have let our dev team know and they are actively taking a look. I will continue to provide information and updates as they are provided to me. 


Thanks again for your help and patience--let em know if you have any questions!


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