I have been trying to paste text into both a shape and a note and it causing the app to crash.
I have been trying to paste text into both a shape and a note and it causing the app to crash.
Hi Jon
Thanks for posting in the community! Could you try opening your document in a private or incognito window to help us narrow down the potential cause? Could you also try connecting to a different network? Sometimes account performance issues can be related to internet security/speed or browser issues. These steps will help us eliminate that possibility.
If those troubleshooting steps don't help can you please get in touch here and provide the document URL from Lucidchart? Thanks again for posting and apologies for any inconvenience this causes you.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.