Ipad limitations

Forum|Forum|2 years ago
October 4, 2023
3 replies
55 views

Offline Access:I cant seem to figure out how to access offline files on my ipad .. is this a limitation?

Hi Suleiry

Thanks for your question! Offline mode is only supported on Chrome and Firefox browsers -- offline editing is not supported on the Lucid iOS or Android apps. For more information on the functionality of offline mode please review this article.

Let us know if you have additional questions!

Addie

Erin.Welsh

Hi Suleiry

I wonder if you'd be able to try using Lucidchart on your iPad if you're going through the Chrome app and pulling it up as a website link rather than a Lucid iOS app. Best of luck!

Erin

Erin W.

Leah W

Lucid support team

Hi Suleiry

Thanks for posting this question. That is also a great suggestion Erin.Welsh!

Another useful tip for accessing your files offline is to ensure that you first open the documents you want to edit in Google Chrome or Firefox browsers before attempting to access them offline. While offline you will not be able to access your documents list or open new or existing documents.

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