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Invitation email from my company doesn't come through

  • February 23, 2021
  • 1 reply
  • 54 views

Nuno S

Hi

My company has sent me an invitation to join the team but the email never shows up on my inbox. Not even my junk mail.

I receive the notification in LucidChart bu can't do anything with it.

Can you set this up manually? My team's domain is btcpower.com

This is quite urgent as i need to use lucidchart today.

 

Best answer by Micah

Hi Nuno thanks for posting in the community. It looks like our support team has responded to the ticket you submitted and we'll continue the conversation there. If anyone else has issues with adding users to their team please reach out here so we can take a closer look - thanks!

Comments

Micah
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  • Lucid community team
  • Answer
  • February 23, 2021

Hi Nuno thanks for posting in the community. It looks like our support team has responded to the ticket you submitted and we'll continue the conversation there. If anyone else has issues with adding users to their team please reach out here so we can take a closer look - thanks!