Integration with Jira - create issue in Jira and populate card on Lucidspark board

Question

Hi,
I have imported Jira issues from different projects into a Lucid Spark Board via the integration. I know I can create Jira tickets from Lucid and then it updates in Jira, however this is not the ideal use case.

Does the integration work the other way around? So when I create an issue in Jira and refresh the Lucid Page can I see the newly created ticket in the Lucid Board?

I tried to test this and the last scenario does not seem to auto update, and I also cannot find a way to update with deltas only. please can someone assist?

Thank you kindly

Shantel Gillette · Accepted Answer

@Marlene,Thank you for confirming and sharing additional details. Right now it is not possible for the Lucid board to automatically import an issue, or to automatically remove those with a done status.I am sharing this feedback internally, and checking to see if we have a process that would work for you.

Shantel Gillette · Answer

Good morning Marlene,In reading your description, it sounds like you expected a new issue created in Jira to automatically appear in Lucidspark without having to import the issue? Did I read that correctly?

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