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Importing documents from one Lucid account into another

  • September 11, 2017
  • 3 replies
  • 44 views

rob

Hi. I've got 2 lucid accounts. 1 personal and 1 business. I want to transfer the files on my personal account to my business so that I can close the personal one. I've tried various 'download as' options but when I try to import them into my business account I've lost lots of formatting. Can anyone tell me the right way to do this?

Thanks

Rob

Best answer by Megan W101

Hey Rob! For detailed instructions on how to transfer files or merge accounts please check out this article from the Lucidchart Help Center. Please let me know if you have any questions :)

Comments

Megan W101
  • Lucid support team
  • Answer
  • September 11, 2017

Hey Rob! For detailed instructions on how to transfer files or merge accounts please check out this article from the Lucidchart Help Center. Please let me know if you have any questions :)


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This was the question I have, but the article link does not exist

 


Eric R
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  • Lucid support team
  • March 7, 2024

Apologies @Cory Barnett, here is the up to date link to the Transfer Documents article. Hope this helps!