Hi few months ago my company decided to stop using lucid from few inside reasons. I was instructed to delete our account which I did. Unfortunately it turned out that there were some diagrams that were important to us. Is there any chance we can get them back?
Page 1 / 1
Hi Ćukasz
Thanks for posting in the Community!
When an account is deleted we fully and permanently anonymize associated data. Unfortunately this means that once an account is deleted we are no longer able to retrieve any documents saved to our systems.
I am very sorry! Please feel free to reply here should you have any questions!
Reply
Create an account in the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to create an account.
Log in to the community
A Lucid account is required to interact with the community. You will be redirected to the Lucid app to log in.
Login with SSO
Log in with Lucidor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
