when I tried to copy the JIRA issue with the link from another board, it only copy the text, but not the link, don't know how to copy together the whole JIRA Issue with the hyper link. could someone please advise me ? thanks in advance!
Answer
I cannot copy the JIRA Issue from one Lucid board to another
+1Best answer by Micah
+24- Lucid Legend Level 10
Very interesting one to deal with,
Thanks for the opportunity for researching on this:
Hi - I hope that you are Doing good !!
You can paste the JIRA issue link directly into a text box or a shape in toLucidchart.
Upon acceptance it will create a hyperlink in Lucidchart
If the hyperlink is not preserved when you paste the issue into Lucidchart,
it's possible that there may be limitations / restrictions within Lucidchart that prevent the preservation of hyperlinks in this behavior
Hope this helps
Thank you very much and have a fantastic day!
Warm regards
+20+1Hi Huma
Thank you both for your kind reply, I think the issue is due to the two boards are not authenticated with same Jira instance...I have tried to create a new Lucid board and pasted, it works well. However it didn’t work for my current Lucid board.
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