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Ayanle A
November 23, 2020

I can't edit shared documents by my team but only view

  • November 23, 2020
  • 1 reply
  • 41 views

Hi 

I seem to have a problem with the editing of shared documents by my team. We could as a team edit and make changes to each others documents but can't do this anymore. We can still go back to our own documents and edit them make changes etc. 

How can we fix this as it is very important to us as a team to improve update and make changes to each others work.

 

Thanks

    Comments

    Eric R
    Lucid support team
    November 23, 2020

    Hi Ayanle thanks for posting in the Lucidchart Community I am happy to help! Since this is likely happening because of account specific settings I have moved your post to a support ticket for one on one email troubleshooting. If anyone else is experiencing a similar issue please reach out via this form and our support team would be happy to help you!